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Sojag 500-9165074 GENOVA II #53 Gazebo 12'x16' Steel Roof
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Sojag 500-9165074 GENOVA II #53 Gazebo 12'x16' Steel Roof
Enjoy your outdoor living space with the new version of the 4 season Genova sun shelter. It provides a shaded space to relax by the pool or in the backyard during hot summer days. It's a haven for friends and family to gather for an intimate outdoor dining experience. It is at the forefront of the new wave of outdoor living structures with its durable galvanized steel roof and high-quality powder-coated aluminum frame. It includes one set of durable mosquito netting which also works to reduce wind and sun exposure. The Genova is built to last, providing years of protection from the elements.
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SKU 500-9165074 Assembly Manual Download (PDF) Material Aluminum Frame Color Dark Brown Color Dark Brown Included Items 1 Structure, 1 Roof Kit, 1 Mosquito Netting Kit, Instruction Manual Size 12 ft. x 16 ft. x 10 ft. Width 12 ft. Length 16 ft. Height 10 ft. Total Storage Area 1678.1 sq. ft. Assembly Required Yes Assembled Exterior Dimensions Width 190.94 in. Assembled Exterior Dimensions Depth 143.7 in. Assembled Interior Dimensions Width 167.48 in. Assembled Interior Dimensions Depth 120.24 in. Assembled Interior Dimensions Height 118 in. Warranty 1 Year Limited
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Shipping and Return
Order Confirmation: Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will automatically check at the warehouse to ensure that your item is still in stock for immediate packaging and shipping. Order Shipment: If your order is stock and we process the charges to your credit card, ti will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you've provided when checking out. If for some reason you do not receive the tracking information from our team within 6 days of your order, do not hesitate to reach out to us at info@mygaragedepot.com Cancellation and Refunds: If your not satisfied with an item that you purchased you can initiate a return within 30 days after delivery for a refund. The Return must be in original condition with all hardware, warranties, instructions, registration information and packaging materials. Items that have been modified in any way may not be returned. Orders returned , for reason other than a defective item(upon recieving) are subject to a restocking fee that is equal to 38% of the price of your order. You (the buyer) are responsible for shipping cost for BOTH directions (from the warehouse to you and back to the warehouse) The purchase price minus these fees and cost will be refunded to your after the warehouse processed your item. Refunds will only be issued to the original credit card that was used when placing your order. Orders canceled after 12 hours are subject to 5% administration fee. Damages: Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos including multiple angles of the damaged area to info@mygaragedepot.com and we will process a claim on your behalf. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before are fund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@mygaragedepot.com. Sale items (if applicable) Only regular priced items may be refunded,unfortunately sale items cannot be refunded.
Delivery
Estimated between and
Will usually ship within 5 business day.
COVID 19 is affecting Delivery of this product. It might take up to 3 to 4 weeks for delivery
How am I able to place an order?
After you’ve discovered an item you'd like to purchase, click on the order button. Make sure you follow after the guidelines on the order page. In the event that you are requesting more than one item, please utilize our “add to cart” feature. In-stock goods are usually sent 2-5 business days after we get the ordering request.
What service do you use to process orders?
All orders requested on our site are handled and carried out through an approved Visa, Amazon Pay ,MasterCard, American Express and PayPal procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.
What types of payment do you acknowledge?
We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express, Diners Club, Discover Card, JCB International card, and in addition PayPal.
What are the costs of shipping?
We provide you with free shipping on all orders to all the lower 48 states in the U.S.
How and Where do you ship your products from?
Our various manufacturers ship exactly to the address you provide at check out, for most of our customers they choose to send it directly to their home. This helps to increase the delivery time of arrival instead of first directing it through our office. This helps our customers save both time and cash and is the way we have the capacity to offer you such low costs.
Would you be able to ship to a P.O. Box/APO address?
As of now, goods ordered can't be shipped to P.O. boxes and/or APO/FPO.
When will you be able to process the order(s) I requested?
After we’ve successfully received your payment for the item(s) you ordered you will get an email confirming your payment after you have made a purchase. Next, your order request will be processed and forwarded out to our storehouse 2-5 business days after the transaction is complete.
When will you contact me to confirm my order requested?
If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from mygaragedepot.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.
When will I be reached with regarding the delivery time?
24 hours after the product and/or item you requested has shipped, we will email you with your shipping details. This gives you the opportunity to effectively track the day by day progress of your order from our facility to your door step. For huge (over 250lbs) and large orders which include cargo shipping orders, our shipping organization may call you beforehand about the shipping and delivery to arrange a helpful conveyance time for you and your schedule.
What do I do if my goods are harmed, damaged or faulty upon delivery?
We highly recommend that you thoroughly check the packaging of your item(s) when they arrive, if you sense any damage you ought to make note of it when signing the delivery form. On the off chance that your item(s) do arrived faulty or damaged, please send photographs to info@mygaragedepot.com immediately (same day) and we will get in touch with you at the earliest opportunity to help you with an exchange.
How do I return a product?
If you happen to be unsatisfied with your purchased product(s) for any reason (other than a defective product), you can return it within 30 days upon the receiving of your item. Orders returned are charged based on the restocking fee that is equivalent to 38% of the cost of your order. You (the customer) are liable for any cargo return costs for BOTH directions (from the facility it was ordered from to you, and back to the stockroom). The total cost of purchase price minus these fee charges and expenses will then be refunded or sent back to you when the facility processes your product(s) (item must be returned within 30 days, new, unused, and in original packaging). Refunds will only be provided to the same credit card that you utilized when putting in your order.
Please we advise that you quantify the vital space needed for your item before buying! Following our 30 day policy, we will help assist in a return only IF the product is harmed, faulty or damaged and still under manufacturer's guarantee or manufacturer's warranty. The manufacturer's guarantees and manufacturer's warranty differ from 1-3 years depending on the organization.
The ongoing Crisis is affecting delivery of this product. Expect delivery within 21 days
Sojag 500-9165074 GENOVA II #53 Gazebo 12'x16' Steel Roof
Enjoy your outdoor living space with the new version of the 4 season Genova sun shelter. It provides a shaded space to relax by the pool or in the backyard during hot summer days. It's a haven for friends and family to gather for an intimate outdoor dining experience. It is at the forefront of the new wave of outdoor living structures with its durable galvanized steel roof and high-quality powder-coated aluminum frame. It includes one set of durable mosquito netting which also works to reduce wind and sun exposure. The Genova is built to last, providing years of protection from the elements.
-
-
SKU 500-9165074 Assembly Manual Download (PDF) Material Aluminum Frame Color Dark Brown Color Dark Brown Included Items 1 Structure, 1 Roof Kit, 1 Mosquito Netting Kit, Instruction Manual Size 12 ft. x 16 ft. x 10 ft. Width 12 ft. Length 16 ft. Height 10 ft. Total Storage Area 1678.1 sq. ft. Assembly Required Yes Assembled Exterior Dimensions Width 190.94 in. Assembled Exterior Dimensions Depth 143.7 in. Assembled Interior Dimensions Width 167.48 in. Assembled Interior Dimensions Depth 120.24 in. Assembled Interior Dimensions Height 118 in. Warranty 1 Year Limited
-
Shipping and Return
Order Confirmation: Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will automatically check at the warehouse to ensure that your item is still in stock for immediate packaging and shipping. Order Shipment: If your order is stock and we process the charges to your credit card, ti will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you've provided when checking out. If for some reason you do not receive the tracking information from our team within 6 days of your order, do not hesitate to reach out to us at info@mygaragedepot.com Cancellation and Refunds: If your not satisfied with an item that you purchased you can initiate a return within 30 days after delivery for a refund. The Return must be in original condition with all hardware, warranties, instructions, registration information and packaging materials. Items that have been modified in any way may not be returned. Orders returned , for reason other than a defective item(upon recieving) are subject to a restocking fee that is equal to 38% of the price of your order. You (the buyer) are responsible for shipping cost for BOTH directions (from the warehouse to you and back to the warehouse) The purchase price minus these fees and cost will be refunded to your after the warehouse processed your item. Refunds will only be issued to the original credit card that was used when placing your order. Orders canceled after 12 hours are subject to 5% administration fee. Damages: Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos including multiple angles of the damaged area to info@mygaragedepot.com and we will process a claim on your behalf. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before are fund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@mygaragedepot.com. Sale items (if applicable) Only regular priced items may be refunded,unfortunately sale items cannot be refunded.
Delivery
Estimated between and
Will usually ship within 5 business day.
COVID 19 is affecting Delivery of this product. It might take up to 3 to 4 weeks for delivery
How am I able to place an order?
After you’ve discovered an item you'd like to purchase, click on the order button. Make sure you follow after the guidelines on the order page. In the event that you are requesting more than one item, please utilize our “add to cart” feature. In-stock goods are usually sent 2-5 business days after we get the ordering request.
What service do you use to process orders?
All orders requested on our site are handled and carried out through an approved Visa, Amazon Pay ,MasterCard, American Express and PayPal procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.
What types of payment do you acknowledge?
We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express, Diners Club, Discover Card, JCB International card, and in addition PayPal.
What are the costs of shipping?
We provide you with free shipping on all orders to all the lower 48 states in the U.S.
How and Where do you ship your products from?
Our various manufacturers ship exactly to the address you provide at check out, for most of our customers they choose to send it directly to their home. This helps to increase the delivery time of arrival instead of first directing it through our office. This helps our customers save both time and cash and is the way we have the capacity to offer you such low costs.
Would you be able to ship to a P.O. Box/APO address?
As of now, goods ordered can't be shipped to P.O. boxes and/or APO/FPO.
When will you be able to process the order(s) I requested?
After we’ve successfully received your payment for the item(s) you ordered you will get an email confirming your payment after you have made a purchase. Next, your order request will be processed and forwarded out to our storehouse 2-5 business days after the transaction is complete.
When will you contact me to confirm my order requested?
If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from mygaragedepot.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.
When will I be reached with regarding the delivery time?
24 hours after the product and/or item you requested has shipped, we will email you with your shipping details. This gives you the opportunity to effectively track the day by day progress of your order from our facility to your door step. For huge (over 250lbs) and large orders which include cargo shipping orders, our shipping organization may call you beforehand about the shipping and delivery to arrange a helpful conveyance time for you and your schedule.
What do I do if my goods are harmed, damaged or faulty upon delivery?
We highly recommend that you thoroughly check the packaging of your item(s) when they arrive, if you sense any damage you ought to make note of it when signing the delivery form. On the off chance that your item(s) do arrived faulty or damaged, please send photographs to info@mygaragedepot.com immediately (same day) and we will get in touch with you at the earliest opportunity to help you with an exchange.
How do I return a product?
If you happen to be unsatisfied with your purchased product(s) for any reason (other than a defective product), you can return it within 30 days upon the receiving of your item. Orders returned are charged based on the restocking fee that is equivalent to 38% of the cost of your order. You (the customer) are liable for any cargo return costs for BOTH directions (from the facility it was ordered from to you, and back to the stockroom). The total cost of purchase price minus these fee charges and expenses will then be refunded or sent back to you when the facility processes your product(s) (item must be returned within 30 days, new, unused, and in original packaging). Refunds will only be provided to the same credit card that you utilized when putting in your order.
Please we advise that you quantify the vital space needed for your item before buying! Following our 30 day policy, we will help assist in a return only IF the product is harmed, faulty or damaged and still under manufacturer's guarantee or manufacturer's warranty. The manufacturer's guarantees and manufacturer's warranty differ from 1-3 years depending on the organization.
The ongoing Crisis is affecting delivery of this product. Expect delivery within 21 days
